How can we help?

Open Track order and enter your order number with the mobile number used at checkout. Logged-in customers see every order with live courier updates under My orders. We also send the tracking link on WhatsApp the moment your parcel ships.

It starts with IMZ and is on the order confirmation page, in the WhatsApp / e-mail we send after you order, and in My orders.

Yes, until the order is packed. Use the form below ("Change address") or message us on WhatsApp with your order number and the new address.

Orders can be cancelled until they are packed — from My orders, or the form below. Personalised / custom-photo orders cannot be cancelled once printing has started. Prepaid cancellations are refunded to the original payment method (3–10 working days).

For COD orders we ask you to tap Yes, confirm order on WhatsApp. Confirmed orders are packed first; it also stops fake orders so we can keep COD available for everyone.

Orders are dispatched in 1–2 working days and delivered in 4-7 days across India (metros are usually faster).

Delivery is free on orders above ₹499. Below that a small delivery charge is shown in the cart before you pay.

Yes, on most pincodes — check your pincode on any product page. COD has a ₹50 handling fee; paying online (UPI, cards, wallets) is free and gets your order packed first.

Not through the website yet. For international or bulk orders, message us on WhatsApp.

Most posters come in A5 (14.8 × 21 cm), A4 (21 × 29.7 cm) and A3 (29.7 × 42 cm); some designs also in 12 × 18 inch and panoramic sizes. See the poster size guide to pick the right one for your wall.

Thick 300–350 GSM poster paper with a matte or glossy finish (mentioned on each product), printed in rich colour that does not fade indoors.

Posters are shipped without frames, rolled or flat in a protective pack. They fit standard A-size photo frames.

Use removable double-sided mounting tape or poster putty on the four corners (and the middle for A3). Avoid cello-tape on painted walls. Our size guide has the step-by-step.

Follow one of our wall setup layouts — each one tells you how many posters, which sizes and how much wall space you need.

Ready packs are curated sets. "Build your own" packs let you pick any designs up to the pack size — the pack price applies automatically in the cart.

Add the required number of posters; the cheapest ones become free automatically and the cart shows how many more you need for the next offer.

One coupon per order. The cart tells you right away if a code cannot be combined with the current offer.

Yes — upload your photo on any personalised product, or use Custom design to tell us your idea; our designer shares a preview on WhatsApp before printing.

Clear, well-lit photos of at least 1500 px on the longer side. Screenshots and WhatsApp-forwarded images may look soft on A3.

Yes — name plates, keychains, figurines, desk items and parts. Send your idea or STL file on the 3D printing page for a quote within 24 hours.

Report it within 48 hours of delivery with clear photos of the parcel and the poster (an unboxing video helps a lot) using the form below, or from My orders → Return / replace. After a quick check we send a free replacement (or refund if it is out of stock).

Most items can be returned or replaced within 7 days of delivery if unused and in the original packaging. Personalised / custom-photo items and single posters out of a pack cannot be returned unless they arrived damaged or wrong. Full rules: Return policy.

Approved refunds go back to the original payment method, usually within 3–10 working days (COD orders are refunded by UPI / bank transfer).